Frequently Asked Questions

Everything you need to know before your Mnemba Island trip. Can't find your answer? Get in touch.

1What Mnemba Island tours can I book?+
You can book classic Mnemba Island dolphin watching and snorkeling, combo trips with a Zanzibar spice farm or sea turtle aquarium, private boat charters, and selected longer ocean experiences when available. Each tour page shows the current duration, inclusions, price, and booking options.
2Do the tours land on Mnemba Island?+
No. Mnemba Island itself is private, so our tours take place in the surrounding turquoise waters and reef areas. You enjoy the boat trip, snorkeling, dolphin-watching route when conditions allow, and views around the island without landing on the private beach.
3Will we see or swim with dolphins?+
Dolphins are often seen along Zanzibar's northeast coast, especially on morning departures, but they are wild animals and sightings cannot be guaranteed. Our crew follows respectful viewing practices and avoids chasing, feeding, or crowding marine life.
4Is snorkeling equipment included?+
Yes. Standard masks, snorkels, and fins are included on Mnemba snorkeling tours, along with crew guidance before you enter the water. You are also welcome to bring your own gear if you prefer a personal fit.
5Can beginners and children join?+
Yes. Beginners and families are welcome, and the crew helps first-time snorkelers feel comfortable. Guests should be able to safely board a small boat, follow the crew's instructions, and children must be supervised by an adult at all times.
6What should I bring for the trip?+
Bring swimwear, a towel, reef-safe sunscreen, a hat, sunglasses, sandals, and a waterproof pouch or dry bag for valuables. A light cover-up is useful after snorkeling, and personal travel insurance is recommended for all ocean activities.
7Is hotel pickup available?+
Yes. Hotel pickup can be arranged from most Zanzibar areas, and the transfer page lets you book a private round-trip transfer from your hotel to the boat departure point. Pricing depends on your hotel zone, group size, and whether you add a tour at checkout.
8Can I pay online?+
Yes. The website supports secure online booking and payment, including major cards and supported wallet options such as Google Pay or Apple Pay when available through checkout. Your booking confirmation includes the tour details, date, time, and pickup information when selected.
9What is the best time to go?+
Morning departures are usually best because the sea is often calmer and visibility can be clearer. Mnemba tours run year-round, with many guests preferring the drier seasons from June to October and December to March.
10What happens if the weather is bad or I need to cancel?+
Light rain does not always stop a tour, but unsafe sea conditions may require rescheduling. You can cancel for free with a full refund within 24 hours before the tour if you paid full amount; Weather cancellations initiated by us are fully refunded or rescheduled at no cost.
11Can I pay a deposit instead of the full amount?+
Yes. At checkout you can choose to pay the full amount securely with Stripe using card, Apple Pay, or Google Pay, or pay a 10% deposit now. If you choose the deposit option, the remaining balance can be paid anytime from your dashboard or charged automatically 3 hours before departure.

Still have questions?

Our team is available 7 days a week to help you plan the perfect Mnemba Island adventure.